Actian NoSQL Database Support (Versant) and Actian NoSQL FastObjects Support

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Actian Support Services provides tools, searchable documentation, and technical resources to help you plan, deploy and manage your Actian solutions.

North America Support

  • 1 (512) 269-0244
  • 1 (877) 346-4737 [Toll Free]
  • Hours:
    8:00 AM to 6:00 PM
    Standard Time: UTC/GMT -5 hours
    Daylight Saving Time: +1
    Current time zone offset: UTC/GMT -4
    Time zone abbreviation: EDT (Eastern Daylight Time)

European Support (EMEA – Europe, Middle East, and Africa)

  • +44 (0) 161 694 9168
  • 0800 587 3071 [United Kingdom Toll Free]
  • 80 88 77 27 [Denmark Toll Free]
  • 0800 91 72 12 [France Toll Free]
  • 0800 1862 072 [Germany Toll Free]
  • 1800 882 387 [Ireland Toll Free]
  • 800 97 91 84 [Italy Toll Free]
  • 0800 022 5076 [Netherlands Toll Free]
  • 900 954 413 [Spain Toll Free]
  • Hours:
    9:00 AM to 5:00 PM (8:00 - 18:00)
    Standard Time: UTC/GMT +1 hour
    Daylight Saving Time: +1
    Current time zone offset: UTC/GMT +2

24/7 Emergency Support

If mission critical deployments are a part of your business, Actian Emergency Response Support Services are there to help you make it happen and fulfill your Service Level Agreements.

This support option extends Standard by providing access to our technical support engineers outside of regular business hours, 24 hours a day, 7 days a week. It is available to support deployed applications experiencing a critical problem resulting in production downtime. Versant’s response time via Emergency Response Support Services is under 20 minutes for a qualified technical support engineer to begin working on the support case.

Call 1-800-VERSANT or sales@actian.com for more information on Emergency Response Support Services.