DataConnect Support

Contacting Actian DataConnect (Data Integration) Support

Customer Support Portal

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North America Support

  • 1 (512) 231-6442
  • 1 (877) 346-4737 [Toll Free]
  • Hours: 8:00 AM to 6:00 PM
    Standard Time: UTC/GMT -6 hours
    Daylight Saving Time: +1
    Current time zone offset: UTC/GMT -5
    Time zone abbreviation: CDT (Central Daylight Time)

European Support (EMEA – Europe, Middle East, and Africa)

  • +44 (0) 161 694 9168
  • 0800 917 9602 UK Toll Free
  • Hours: 9:00 AM to 5:30 PM (9:00 - 17:30)
    Standard Time: No UTC/GMT offset
    Daylight Saving Time: None
    Time zone abbreviation: GMT (Greenwich Mean Time)

24/7 Emergency Support

Please call for critical / production down issues (Production down 24/7 support for Platinum Maintenance customers only)

North America Support

  • 1 (512) 231-6442
  • 1 (877) 346-4737 [Toll Free]

European Support (EMEA – Europe, Middle East, and Africa)

  • +44 (0) 161 694 9168
  • 0800 917 9602 UK Toll Free

International

  • 1 (408) 624-9259