Support & Services

Activate Your Data™

Actian Methodology™

Actian offers our customers a comprehensive range of customer support and service offerings in local geographies and languages. We have a highly experienced team of support and service engineers that enables us to provide a broad spectrum of services including:

  • Support Services, the base levels of support options that provides a variety of levels to meet your product support needs including, Bronze, Silver, Gold and Platinum offerings depending on your business needs and product.
  • Operational Services, the proactive support option that provides access to an expert and dedicated team, led by a Technical Account Manager, to deliver a variety of services.
  • Consulting Services, the implementations, upgrades, development and performance tuning, project management; and
  • Education Services, our course curriculum offerings cover the needs of system administrators and developers for all Actian products and tools.